Privacy Policy for Live Free Behavioral Health
Effective Date: 2025/06/26
At Live Free Behavioral Health, we are committed to protecting the privacy and security of your protected health information (PHI). This Privacy Policy explains how we may use and disclose your health information and outlines your rights under federal law.
Uses and Disclosures of Health Information
Treatment, Payment, and Health Care Operations
Live Free Behavioral Health may use and disclose your PHI for purposes of treatment, payment, and health care operations. Examples include:
- Sharing information with other healthcare professionals involved in your care
- Communicating with your insurance provider or billing company to obtain payment for services
- Using information to review and improve the quality of our behavioral health programs
Other Permitted Uses and Disclosures
Live Free Behavioral Health may also use or disclose your PHI, in compliance with applicable law, for the following:
- Contacting you about appointments, treatment updates, or behavioral health services
- Providing you with information about your care or health-related programs
- Incidental disclosures (e.g., name on a sign-in sheet)
- Reporting abuse, neglect, or domestic violence as required by law
- Complying with legal obligations, such as court orders or subpoenas
- Providing information to law enforcement or correctional institutions in limited circumstances
- Licensing, regulatory, or accrediting agency reviews
- Public health activities or FDA safety notifications
- Responding to health oversight agencies for lawful audits or investigations
- Supporting research, if permitted by applicable regulations
- Averting a serious threat to health or safety
- Military, veterans affairs, national security, or intelligence agency needs
- Disaster relief efforts involving your location, condition, or death
- Communicating with your family, caregiver, or personal representative if involved in your care or an emergency
- Assisting someone who helps with your care (e.g., picking up prescriptions or aftercare documents)
Authorization for Other Uses
Other uses or disclosures of your PHI not covered by this notice will be made only with your written authorization. You may revoke that authorization at any time in writing, except to the extent that we have already taken action based on it.
Your Rights Regarding Your Health Information
You have the following rights under HIPAA and related laws:
- Request restrictions on how we use or disclose your PHI. (We may not be able to honor all requests.)
- Request confidential communications (e.g., specify how and where we contact you).
- Access your medical records, either in paper or electronic form.
- Request amendments to your medical record if you believe it is incorrect or incomplete.
- Request an accounting of disclosures we have made of your PHI in the past six years (excluding disclosures for treatment, payment, or operations).
- Designate a personal representative (such as a legal guardian or someone with medical power of attorney).
- Request a copy of this notice at any time.
Our Responsibilities
Live Free Behavioral Health is legally required to:
- Maintain the privacy of your protected health information
- Provide this notice of our legal duties and privacy practices
- Abide by the terms of the current privacy policy
- Notify you promptly if a breach occurs that may compromise your PHI
- Not use or share your information other than as described in this policy unless you provide written authorization
We reserve the right to change our privacy practices. Updates will be posted on our website, in our offices, and will be available upon request.
Questions or Concerns
If you have questions about this policy or believe your privacy rights have been violated, you may contact us directly: